SHIPPING INFORMATION AND SHIPPING COSTS

By default, the goods can only be shipped to the countries listed below.
If your order is shipped by DHL parcel, it will be shipped abroad via DHL EuroPaket. 
The shipping costs incurred in each case can be found in the table below.

Shipping within Germany:

All orders within Germany with a value of EUR 30.00 or more are always  shipped free of charge. For all orders that DO NOT EXCEED A value of EUR 30.00 we charge only 6.95 EUR shipping costs.

Shipping abroad:

We deliver to the following countries:

If you would like to ship to another country, please send us an e-mail (service@rollytoys.de) before placing an order and tell us the item with the quantity and the delivery address with the country and the corresponding postal code. We will then inform you at short notice whether we can also ship to the desired country and - if delivery to the desired delivery address is possible - inform you of the shipping costs, as we have to ask our shipping partner in advance about the shipping option and the costs.

In the case of deliveries to other countries (including outside the European Union), additional costs may be incurred in individual cases for which we are not responsible and which must be borne by you. These include, for example, costs for the transmission of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found under https://taxation-customs.ec.europa.eu/index_en?prefLang=de and on import VAT under  http://auskunft.ezt-online.de/ezto/Welcome.do  and specifically for Switzerland under  http://xtares.admin.ch/tares/login/loginFormFiller.do .

The shipping costs are determined as soon as you have added an item to your shopping cart.

Why are even small replacement parts shipped in boxes?
To ensure reliable shipment tracking, we send your order in boxes that meet the required shipping standards, even if the packaging may sometimes be slightly larger for smaller items.

PAYMENT

We want to offer you a pleasant shopping experience. We have a variety of secure and practical payment methods for you.

We offer these to you via the payment service provider mollie.

Here you will find an overview of all the payment options we offer.

PayPal
Use your PayPal account for a secure and familiar payment process. With PayPal you can pay quickly and easily and then return directly to our website.

Klarna
Klarna offers you flexibility in your payment. You can buy now and pay later or pay in installments.

Sepa Transfer advance payment
You will receive the payment information by e-mail and simply pay as usual by bank transfer. After receipt of payment, your order will be processed as usual.

Credit and debit cards
You can pay securely and conveniently with your major credit and debit cards such as Visa, Mastercard, or American Express.

Apple Pay
Apple Pay offers you a seamless and secure payment process. Your credit card details and shipping addresses do not have to be entered manually, which speeds up and simplifies the checkout process.

Trustly
By selecting Trustly as your payment method, you can pay online directly from your bank account.

Satispay

EPS
EPS allows our customers in Austria to pay directly from their bank account. You will be safely redirected to your bank's payment page to approve the payment.

ideal
iDEAL allows our customers in the Netherlands to pay directly from their bank account. You will be safely redirected to your bank's payment page to approve the payment.

Bancontact
Bancontact is the most used payment method in Belgium. Use Bancontact for a secure and trusted payment experience

REPUBLIC
BLIK allows our customers in Poland to pay directly from their bank account. You enter the 6-digit code from your banking app into the payment capture form.

Przelewy24 (P24)
Przelewy24 allows our customers in Poland to pay directly from their bank account. You will be safely redirected to your bank's payment page to approve the payment.